At Petalo, we ask you for some private and personal information, so we know and appreciate that this private information may cause concern to some customers when purchasing, and we would like to inform you that we in Petalo save the information confidentially and do not share it with anyone outside the scope of work.

In Petalo's privacy policies, you will find an answer to all your questions about why information is requested from the customer, how we collect this information, why we use this information, and how to contact us if you have questions or suggestions

The reason for requesting information from the buyer and customer
We use your information to improve your experience in dealing with Petalo through seamless communication with customers to process orders, provide a more organized and personalized shopping experience, and ensure that the buyer is informed of the latest developments, sales and discounts.

Information Collected

We request information via our website, emails, post, fax, telephone, mobile applications and social media applications when you order products such as gifts, bouquets and plants, or when you participate in any of Petalo's events and activities.
All or some of the following information is requested depending on your request and the means of communication: name, email address, phone number, address, payment information, and any other personal or demographic information that you provide voluntarily.
You must fill in the box for purchased products and the type of occasion (such as birthday), message and gift recipient names, addresses, phone numbers and email addresses.

Why we use this information

We use your information, organize our collection of information and conduct research in order to provide you with a more personalized experience to suit your needs and demands by improving our products and services, to inform you and your gift recipients about offers and discounts from Petalo and our brands, and to enable you to receive credits from purchases under purchase programs you have joined.